What our clients say about our service
Mr and Mrs Brown
Old for new incorporating ‘Passive Principles”
“Even though I am a developer, D&M far exceeded my expectations and delivered every step of the way. Choosing them to be part of your team is the best decision you will make … and I mean that!”
Sloping site with indoor swimming pool
“Given the nature of the plot my project was far from straightforward but Design & Materials took everything in their stride. The design that Beverley created is perfect for the plot and the builder they found for me was brilliant.”
Andrea and Justin Swain
Planning Officer builds her own home
“Working in the world of Planning I was confident that I could get permission for a replacement home but was shocked by the cost of an Architect. We were worried that we would get plans drawn up and permission granted but then be unable to afford the build costs. I could not face months of amended plans while we worked out a design that we could afford. My father had used Design & Materials when he built his own bungalow and suggested we give them a ring. It was the best advice we could have received.
Ian Watson came to visit and explained how Design & Materials would draw the plans up and cost them at the same time. I asked how long they would hold our hands for during the build process. He answered ‘until I am sat in your new kitchen having a cup of tea!’ That night was the first full nights’ sleep I had in a long time! And they certainly delivered. From the design of the house with Beverley Pemberton to the interviewing of prospective builders, Ian was there on hand to help. And once we had appointed our builder, Ian was still there, never with a problem on the end of the phone but always with a solution.
Dan was a huge help in sourcing materials and every person I spoke to in the Design & Materials team could not have been more helpful. Building your own home is hugely enjoyable but incredibly stressful. Design & Materials took away so much of that stress and I would recommend them whole heartedly to anyone considering building their own home.”
Ex-pat builds his ultimate dream home
“Given that this was my first (and only) self-build project I had no prior experience of building a house and no knowledge of the trades and the suppliers needed to get the job done. I also had no idea of the demands and the complexity involved in project managing a house build. Looking back choosing Design & Materials was the best decision I could have made. The whole team proved to be extremely supportive and accessible at every stage of the design and build from start to completion.
Beverley and her team did a brilliant job of interpreting the design brief and came up with something which really did fulfil my requirements, both functionally and aesthetically, first time round. Their experience in preparing the planning submission and build warrant documents was also highly professional and equally invaluable. Beverley also makes a decent cup of tea…
The supply side was managed by Dan – who seemed to have unlimited amounts of patience and experience in getting everything set up, organised and delivered to site on time. Dan was also extremely helpful in setting up supplier meetings so that I could see materials such as windows, doors and staircases first hand prior to making key decisions.
All in all the end result speaks for itself: a uniquely designed house, built to a very high specification and which will prove highly energy efficient over the years to come.”
John and Joanne Hull
So good they used us twice!
“We self-built for the first time in 2000 and used Design & Materials. We were so impressed with the service and the quality of materials supplied that when we purchased our dream plot there was no question that we’d use Design & Materials again. We weren’t disappointed. From the initial contact and scoping of our design through to the costing, sourcing and delivery of materials the service was exemplary. The service is friendly, efficient and there is always clear consideration of the cost of changing specification through the build process. Whatever problem our build threw at us, Design & Materials were on hand to assist. Self-building is stressful at the best of times and using Design & Materials’ service means that we could continue working full time.”
John and Barbara Neave
Idyllic setting for retirement
“Both Ian Watson and Dan Mutti were very professional and above all knowledgeable which was of great assistance to us.
The quality of materials Design & Materials supply is one of their strongest selling points. Any issues were always promptly dealt with.”
Dr and Dr Ahmed
Replacement home in period style
“We were really happy with the design process and the communication to get the project underway. Design & Materials were always available to talk and discuss any concerns we had over the next steps. We were very happy with the supply service and Dan Mutti helped us make some intelligent and informed choices throughout the build. Overall they are a nice friendly, helpful team of people and a pleasure to deal with.”
Dr and Mrs Pacey
Classical proportions with indoor swimming pool
“We knew building our own home wouldn’t be easy but it wasn’t until we had completed the build that we realised just how much is involved… there are so many things to think about and decisions to make. Looking back it’s only now we can see how much they did for us. It’s definitely been worth all the effort … our new home is beyond our wildest expectations and much of that is down to the Design & Materials service and their brilliant team.”
Ray and Nicola Porter
A family on the move
“We were moving the whole family from one end of the country to the other and it represented a unique opportunity to build our own home. We didn’t know anyone in our new location so we wanted someone we could trust who would help us with every aspect of our project. Design & Materials is a national company with a great track record for customer service so they were the natural choice for us.”
Nick and Jenny Batho
Sympathetic design for the National Park
“One of the reasons we chose Design & Materials was because they are an established company with an excellent track record and that reassured us. Ian Watson was a godsend and really got the project off the ground. Dan, their Materials Manager, was quite excellent as was his team. If you are embarking on a project like building your home you have to explore your options and the Design & Materials team were very helpful with this. If you’re thinking about building your own home then it’s worth talking to Design & Materials. The finished house is great and we really like it. We’d use Design & Materials again.”
Ian Dolan & Janet Stansfield
Retirement bliss by the Sea
“Now we’ve finally moved in, all the effort of the last year or so has been worth it. We’re absolutely delighted and very proud of our home. Thank you very much to all at D&M for helping us to achieve it.”
Stuart and Keri Barker
Traditional house with a modern twist
“Working with Design & Materials was an excellent experience. Their experienced team guided us expertly through the whole process including providing a brief for their designer, the planning application and running the tendering process for the build contractors. During the build itself, their team was always available to ensure the build was progressing to plan and any design adjustments handled in a timely fashion – the whole team always behaving in a professional, yet personable fashion. If we were to look at building another property, D&M would be top of the list and we would not hesitate in recommending.”
Jonathan & Vicki Dunlop
Replacement home with annexe
“We would like to thank you all at Design & Materials for the absolutely superb job that you have done in helping us build our new home.
Now that we have had the chance to live in it for a few months, we realise what a fantastic achievement that it has been. The flow and the way the house works, the solidity and feel, the levels of insulation and general feeling of warmth are truly beyond our initial expectation. Additionally, we very much appreciate the professionalism and “hand holding” that you have all given to make our “dream” come true.”
Mr and Mrs Brewer
Tudor style with attached pool house
“As first time self-builders, we were very happy with the hand holding service that D&M provided. From the beginning, Beverley managed to interpret our design aspirations very well and we are delighted with the end result. The materials supply service was great, they did all the liaising with our builder and the materials arrived when we were told they would.“
Paul Bostock and Thalia Jervis
A blend of Contemporary and Traditional
“Thank you for all the advice you gave us during the build. Your service, flexibility and deliveries throughout the build were faultless. We would happily recommend you to others (in fact there is a neighbour who talks about demolishing their house to build a new one).“